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Modem Hell

Trish's Escape from Hardware Hell Help Board » Setup and Configuration » All the Rest » Modem Hell « Previous Next »

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Posted on Saturday, June 15, 2002 - 9:47 am:   

First off, I have tried this with two totally different modems, and they both work fine in another machine so I know there is nothing wrong with them or their installation software. What happens is that when I install a modem on this particular Compaq computer, it refuses to use a legitimate COM port. If I have COM1 enabled, it will install on COM2. When I go into the BIOS and enable COM2, and reboot, the modem has switched to COM3. I have tried totally uninstalling a few times, and reinstalling in different ways (i.e. using the Hardware Wizard, NOT using the Hardware Wizard, etc.) I have installed modems many times before: but this is something new - no matter what I do, the OS (Windows98) plays this shell game with me and will not install any modem on a working COM port. Please help!
Posted on Saturday, June 15, 2002 - 12:37 pm:   

compaq and it's proprietory $#%$&! i had that trouble with fic boards, i ended up getting a jumpered modem, so i can set it myself, not the plug and pray stuff. it worked after that, it was a wisecom 56k modem with jumpers.
Posted on Saturday, June 15, 2002 - 7:23 pm:   

Winmodems won't ever use a comport already assigned to the motherboard and will invariably install on an unused comport and IRQ. So if COM1 and 2 are enabled on the mainboard COM3 will be assigned to the modem. WIN is right, get a hardware based modem with jumpers and set it up manually or get an external modem and use the motherboards COM1 or COM2.

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