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Need help enabling USB port

Trish's Escape from Hardware Hell Help Board » Hardware » Audio and Input Devices (mouse, keyboard, joystick, etc.) » Need help enabling USB port « Previous Next »

Author Message
Cathy Holen
Posted on Friday, July 27, 2001 - 9:02 pm:   

We have an Acer Aspire computer 3 years old, we just recently bought a Logitech Web Cam and we are trying to install it, but keep getting the message no working USB port. We have 2 USB ports on the back of the PC, we have never used them, so I think they may be disabled, but I can not get into the bios to check, and enable them. Could anyone help me I am running out of patience. I have used F2 when the putter boots back up, and it brings up a screen with plug and play Bios, but I can not get the screen to scroll to see if USB is disabled. Please help.
Adam Low
Posted on Saturday, July 28, 2001 - 1:55 am:   


Have you checked the CMOS to see if USB has been disabled in there? In some computer, the PS2 itself has to be enabled, and that might just work for you. Otherwise, if you know what mobo is in it, try looking for the specifications on it, and see what you can do. Perhaps a bios upgrade might just be what you need too.
V (Vera)
Posted on Saturday, July 28, 2001 - 6:37 am:   

try this combination


maybe that will work
Posted on Saturday, July 28, 2001 - 11:05 am:   

1-800-938-2237, 6a-10p PST, 7 days a week... the Acer free tech support #... I'm sure they can walk you thru this.
Brent Hughes (Brenthughes)
Posted on Saturday, July 28, 2001 - 5:05 pm:   

When I installed my Logitech Web Cam the software had to be instlled first. It would then prompt you to plug the camera in and reboot. I tried to plug the camera in first then the software but I got the same error message that you got. Different MBO and all but a similar situation that might help.

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