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Problem with modem please help

Trish's Escape from Hardware Hell Help Board » Hardware » Networking, Modems and Connectivity » Problem with modem please help « Previous Next »

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Posted on Wednesday, September 12, 2001 - 10:16 am:   

when i connect my telephone and modem into the wall i cannot get a dialling tone on the telephone therefore unable to connect to the internet,
yet when i use another system and plug the rj45 into it i DO get a dialling tone has the modem had it and will i need to replace it?
V (Vera)
Posted on Wednesday, September 12, 2001 - 3:21 pm:   

is it an external or internal modem?
are the wires going into the right jacks on the modem ( from wall into modem out to phone) sometimes the jacks are labeled?
if it's an internal modem make sure it hasn't loosened out of it's socket

some suggestions

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