| Author |
Message |
jenspen
| | Posted on Wednesday, November 28, 2001 - 9:50 pm: | |
Ok, I am going to babble on for awhile, because this is the most extensive problem I've ever encountered. I'm no trained PC expert, but I've been able to successfully troubleshoot and fix almost any problem now for 8 years. THIS ONE IS KILLING ME!!! :P
I've had this PC for 2 years (used to be my friend's)
System info: Compaq Presario 8700 series, Model 8772, 586 Pentium, 48MB RAM, 6 gig HD, 3.5" diskette drive, original 12x CD-ROM drive, recently installed HP-8100 CDRW drive
OS: Originally Win95 UPGRADED to Win98 (Second edition I THINK) Did not check to see DOS version... let me know if that's important.
Ok, I recently installed Cakewalk Pro Audio 9.0. This is when the trouble began. From that point, on Boot Up, before loading Windows, I received a blocky DOS message basically stating it noticed a new drive. The drive it described seemed to be my HD. I had the option to Save Changes, Ignore Changes, and another option I do not remember. I hit "Ignore" the first time, and everything worked fine. After hitting "Ignore" on every boot, I became impatient with the procedure, and decided to hit "Save"
BIG MISTAKE
Now my computer doesn't even know it has a CD-ROM or CD-RW drive. It acts as if they never existed. No errors, no listing(s) in Device Manager, nothing. I do not know if the drivers are still there.
I've tried going into BIOS to manually enter the drives, but I don't know if it's even possible. I had no luck.
I don't think reinstalling the software will help, because Windows is not even recognizing the fact that there is hardware there.
DOS also does not find the drives.
There seems to be power going to my CD-Writer (slave), but I'm not sure about my CD-ROM (master) as it will not "suck" CDs in (does not have door.. just "sucking" mechanism. Forgive my lack of terminology).. all cables in tower case are connected fine.
HELP!?
Email preferred (jenspen@conninc.com), but posting is fine too.
PLEASE forgive my blah blah blah, but I'm long-winded, and I needed to vent my frustration.
I really want to write a freaking CD again!! :P
Jennifer |
V (Vera)
| | Posted on Thursday, November 29, 2001 - 7:35 am: | |
try going into safemode>device manager---remove all entries for cd + cd writer drives
shut down, open your case, reverse the order of the cd drives. ie: cd writer as master and cd rom as slave, setting the jumpers accordingly.if you have the cable that came with the cd writer, use it. cd drives don't need to be auto detected in bios.
reboot to let the drives be detected.
hope it works for you |
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