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Thinkpad Whiz needed!

Trish's Escape from Hardware Hell Help Board » Hardware » ...All the Rest » Thinkpad Whiz needed! « Previous Next »

Author Message
Adam Low
Posted on Thursday, December 27, 2001 - 1:24 pm:   

I need to reinstall OS on a thinkpad 380D for a friend, and the system does not boot up from 3½ A drive, or the CD-Rom drive. What I see onscreen is a lock with a drum like thing on the left with a number 1 on top of it.

I tried to get into the bios to see what is going on, and I tried DEL, CTRL-DEL, F1, F2, F10, and a few other combination, and I just cannot get past this lock.

Does anyone know what is it that I am missing, or what in particular is wrong with it?

Thanks in advance.
Bob Depp
Posted on Sunday, January 13, 2002 - 12:45 pm:   

Sounds like the power on password or a hard disk password. You likely will need the password for the system or the administrator password to start the system. Do you have either?
Adam Low
Posted on Tuesday, January 15, 2002 - 7:44 pm:   


I got two manual on it a few days ago, one for 380D specific(A), and one for the general family of 38X and 38X(B). After reading through the unreasonably long manuals, there are two interesting things that I found.

1. A says once the password is set, there is no way out. B says there is still a way to disable the password. Tried B out, no go.
2. There are a few default password provided in the manuals, and they are all 3-digits. However, they are no go.

I toiled on the machine for a few more days, thinking that there are only 1000 combinations between 000, and 999... That is mathematically correct, but that is not the case at all. I happened to linger my finger on the 9 a little too long, and I think I saw a total of about 16 numbers.... (Yes! The groans!)

I checked with my friend again on what he did to lead to such a disaster, and he gave the classic "I was just messing with it"..... He did mention that there are three number that he used (he thinks), namely 0,9, and 8. I did not do my math, but I am not even going to begin trying to solve a password consisting of 3 integers in a string of 16 numbers. :)

He is now left with a solution: bring the laptop into an IBM authorized dealer and let them solve it for a price; I would guess $50.

The moral of the story? Tell the tech exactly what you did to your computer when you ask for help!!!!!!




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