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Trish's Escape from Hardware Hell Help Board » Hardware » Networking, Modems and Connectivity » SHDOCLC.DLL - DNS Error « Previous Next »

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Posted on Thursday, January 3, 2002 - 11:06 am:   

I just finished adding a third computer to cable modem via router. The first two were no problem. This one keeps coming up with WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm when I try to connect. I can ping to both dns and domains. I've configured automatically and manually. Uninstalled and reinstalled IE5.5 and patched shdoclc.dll. I can't connect with Outlook or Netsc. Comm. Tech support at the cable company and router company have been no help. Any suggestions?
Posted on Thursday, January 3, 2002 - 12:25 pm:   

i assume it's on the same workgroup....... i had no problem at all with my 4 computers on my lynksys router. only thing i had trouble with is seeing each other and sharing files, had to install netbeui on one of them to get it to see the others. running win98, win98SE, win2k on the laptop, and freebsd 4.4 on the 4th computer. they all go to the net just fine. um, i think you may want to recheck you router setup. are you set up as a gateway or a router?
Posted on Thursday, January 3, 2002 - 4:13 pm:   

It's a lynksys router. I checked and rechecked the setup. The computer in question can share files and printing with the other computers - I just can't connect online.
Posted on Friday, January 4, 2002 - 12:12 pm:   

hmmmmmmm. hard to fix if i can't see the router's setup, but since they do have the ability to go to the far side (internet), then that's a good sign. perhaps there's a conflict with it(the computer) and one of the other bsd and my win2k machine each try to be the browse masters of the network here, that is, when both are started. and that kicks both offline, cause they both cancel each other out. and i know win 2k forces an election to get to be the browse master itself, with the win98 machines. it may be something such as this. it's conceivable.
Posted on Saturday, January 5, 2002 - 7:10 am:   

I tried connecting directly through the cable bypassing the router and I still can't connect.
The cable company can see me pinging, they're as confused as I am.
Posted on Sunday, January 6, 2002 - 1:07 am:   

do you need any software on the box to get to the internet? if so, the router should bypass it by the password and id. i had to check ppoe for dsl. but, if that doesn't work directly to the modem, then your tcp/ip may be at fault. you can try removing all protocols and reinstalling them, see if it works.

also, do you have any software firewalls installed as well that need to be set up?
Posted on Sunday, April 14, 2002 - 7:48 pm:   

I am having this same problem. I was wondering how you fixed the problem?
Posted on Saturday, April 20, 2002 - 1:18 pm:   

I need Help with SHDOCLC.DLL Windows Pro XP, Can connect to isp but receive above error in
Ie6 as it tries to connect .
Glen Guratavic
Posted on Thursday, July 18, 2002 - 4:21 pm:   

I am having the exact same problem. I am using Dial-Up and anything that requires a connection doesn't work. I would also appreciate an answer of how to fix this.
Posted on Thursday, July 18, 2002 - 9:54 pm:   

try re-installing IE6. you may have gotten a corrupt file. let me know what happens. i'm out of town but using the laptop here to check in.
Posted on Tuesday, September 3, 2002 - 1:13 pm:   

I have now encountered this problem with two different computers. I had to reformat the hardrive in the first computer! It was hell! I had the same problem with my kids mother's computer yesterday. Today I had the same problem with the computer whose hard drive I reformatted!

After experimenting today, I discovered a quick fix!

In Explorer, go to: Tools, Internet options and Connections, then check "Perform Security system check before dialing" and then click apply.

This will allow you to re-connect to the internet. However, you must re-start your computer. After re-connecting, change the default page to the orignal. If this does NOT work, put in a web address such as Yahoo. Then make that web address your default page.

If any of you have questions: Email me at:
Posted on Friday, November 29, 2002 - 1:34 pm:   

I have problems, when I want enter at same pages i see E:\windows\shdoclc.dll\DNS Error.
I am change this file (shdoclc.dll), but the problem continue. Changing or reintalling Internet Explorer the problem continue.
Posted on Sunday, January 5, 2003 - 1:34 am:   

I have had this same problem with IE5.0 and 6.0, giving me the \windows\shdoclc.dll\DNS Error. I installed Netscape browser and was able to at least access the internet. Then after my 3rd call to Gateway about this, I was told I'd have to reformat my entire c:\ drive if I tried the one thing he advised and it still wouldn't work. While when I returned the call to Gateway to get help in formatting my hard drive I got a different customer service person, he immediatly knew what the problem was. Delete out Dial Up Network go into your registry and find the windsock2.dll and remove it, reboot and reinstall dial-up network. Worked like a charm.

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