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Screen Keeps Freezing/Failing To Re-Boot

Trish's Escape from Hardware Hell Help Board » Hardware » Dead, Dying or Booting Problems » Screen Keeps Freezing/Failing To Re-Boot « Previous Next »

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Posted on Monday, January 7, 2002 - 8:06 am:   

I've had this problem for a while now when using both Windows 98SE and ME(so it can't be a OS problem)

About once a day this is happening:
Everything locks up, screen freezes, CTL ALT DLT doesn't work. The only way to re-start is to hit the re-set button. However, when i've hit the re-set button, it fails to re-boot everything powers up but the screen is just blank. Sometimes it boots-up the memory test but it then will freeze during that. The only way i can get it to work again is either leaving it for an hour or to keep hitting the re-set button until it fully re-boots. Occasionly, insted of the screen freezing it will just re-set itself and then freeze up again.

I haven't installed any new programs to course this increase in screen freezes(it used to happen about once a month).


Pentium 233 MMX Processor
HDD 1.6 GBB (small i know)
on-board sound/graphics
Currently running Windos 98SE.
No other problems browsing the web is quite fast.
Typically my running programs would be:

Zone Alarm
Rnaapp (what ever that is)
OutLook Express
MsMsgs (something to do with msn messenger i think)

All the above programs either start up with my computer or when i'm connected to the net. The screen freezes do happen when i'm NOT on the net also.

I've tried to give as much information as possible. Appreciate any help :)

Posted on Monday, January 7, 2002 - 8:32 am:   

just to add that that i doubt it's a over-heating problem as the problems sometimes happen within a few minutes of my computer being turned on. In-fact i would say the likely-hood of it getting a screen freeze was less when the computer has been running for a long period. But mostly it's just random. I've checked the RAM slots aswell tried swapping around and even changing sticks(SIMM RAM) but to no avail.
Posted on Monday, January 7, 2002 - 12:17 pm:   

Check your cookies for doubleclick and other ad/spyware that you pick up while viewing certain websights, These may run even while not on the net and can cause problems such as lockups and screen freezing,or just download Lavasoft Adaware, install it, run it and have it check for spyware. You may be surprised.
Posted on Monday, January 7, 2002 - 12:19 pm:   

Also, whens the last time you opened the computer case and blew out the dust?
Rob (Robwalk)
Posted on Monday, January 7, 2002 - 3:29 pm:   

Another thought....could be video card or sould card related. I know this sounds a bit unlikely, but I have had similar freezes and after trying everything including reformats, memory changes, cable replacements etc etc, the problem has been fixed by replacing video or sound cards.
Try it if all else fails.

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