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Having trouble installing win XP

Trish's Escape from Hardware Hell Help Board » Hardware » CD, CDR, CDRW and DVD Related » Having trouble installing win XP « Previous Next »

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Posted on Saturday, January 19, 2002 - 9:03 pm:   

I used to have xp on my computer. I had trouble and reformatted, but now i cant even reinstall win xp. It always loads the first few required things and then comes up with either the message "syntax_error in line: (#)" then restarts, or says "BAD_POOL_CALLER" and makes me shut down. how can i fix this? i thought it might be the cd, so i got another, same thing happens, i cant tell if its the cd rom or not because it still reads things, just cant load the full windows.
Posted on Saturday, January 19, 2002 - 9:43 pm:   

Hi Jeff, Is it WinXp from a recovery setup such as Dell HP or Compaq or retail version? If its retail I think you should Fdisk and then format from within WinXP setup. Should take care of Syntax problem. Just reformatting doesn't remove the Partition info from the drive which can get hosed pretty bad where Fdisk and then format gives you a cleaner slate so to speak.
Posted on Monday, January 21, 2002 - 10:28 am:   

i ran fdisk and tried to install again, only to not be able to install some of the fiels still. it gets farther now in the installation than before, but cant load most of the .dll's.
Posted on Monday, January 21, 2002 - 12:23 pm:   

Does it hang when trying to install or just give a message stating the installation can not continue or something like that? If it hangs, remove your sound card and modem/NIC than install XP. After it is done reinstall the cards one at a time and let XP detect the cards load drivers and complete the install. Kinda like Lather,Rinse, Repeat, I know but it is what Microsoft recommends when doing a clean install.
Posted on Monday, January 21, 2002 - 5:08 pm:   

it just stops and says "couldnt load "", setup cannnot continue
Posted on Tuesday, January 22, 2002 - 11:39 am:   

O.K. Jeff, turn off virus scan in the bios if you haven't done so. Bios virus scans detect Windows installs as viri, ironic but true. By disabling it Windows is allowed to read from the Bios and write to the harddrive in order to setup power management and detect motherboard chipset for drivers as well as CPU and other things.
Posted on Thursday, February 28, 2002 - 7:12 pm:   

Is it a legit copy because others are having this problem who have not purchased a legit copy.

If it is a burned copy, the ISO becomes corrupt during burning on XP - it corrupts a file called thumbs.dll which is essential for installation and sounds like the reason it will not install.
Posted on Thursday, February 28, 2002 - 7:23 pm:   

Failing that, take a look here :);EN-US;q310527

Make sure you copy and paste ALL of the address in if it is not all underlined, or go to MS site and search for q310527
Johanne Costello
Posted on Tuesday, February 11, 2003 - 2:03 am:   

I was searching the web for information on Thumbs.dll files, and this is the only place that mentions them.
They are popping up in my Front Page Clip Art files (since I have changed to XP). I keep deleting them, but they just keep popping up.
What are they?

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