| Author |
Message |
bettyguffey156
| | Posted on Tuesday, February 5, 2002 - 12:50 pm: | |
I bought a new hewlett Packard 19 inch monitor about 18 months ago and when I tried to disconnect it from my hewlett packard computer to put it on a different desk, It would not come loose. I unscrewed the screws on each side of the cord that fits onto the computer and it will not come loose. Hp says they will talk to me about this but if they cant help me, they will still charge me 25.00 altho this happened when it was brand new, altho I did not know it. Has anybody else had this problem. It went on real easy and there is only one way for it to fit on it
It works fine but hate something to be wrong
betty |
E.S.
| | Posted on Tuesday, February 5, 2002 - 1:40 pm: | |
This happens alot believe it or not, sounds like what is going on is the monitors cable screws have seized in the 6 sided lugs it screws into and you are turning the lug instead of the screw. If you have a pair of needle nose pliers you can hold the lug while unscrewing the retention screws. The lugs are sometimes form fitted so removing the lug is impossible, if this is indeed the case and you are able to free the monitor cable you may also want to check for any loose metal hardware that may have worked its way into the case, I would hate to have you short something out. After you have made sure everything is secure and no loose parts rattling around you can prevent this from happening again by coating the threads of the monitor connector with a lubricant so it won't seize up again. |
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