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Aureal vortex 2 BIG problem

Trish's Escape from Hardware Hell Help Board » Hardware » Audio and Input Devices (mouse, keyboard, joystick, etc.) » Aureal vortex 2 BIG problem « Previous Next »

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Matthew Randell
Posted on Saturday, February 16, 2002 - 7:13 pm:   

I have a problem with my soundcard, it is a xitel storm platinum with the aureal vortex 2 chipset, and when I use it for any certain length of time, it freezes up my PC. It has the directsound hardware acceleration which can be turned on and off, but whether or not I use it, it doesn't seem to make too much difference. What do you think may be the cause of this? I've had a look at the system requirements etc and they do not appear to be any issue at all (100mhz processor, 15mb Hd space, 16mb of ram...) I have an AMD Duron 650mhz with 128mb ram and a 6.1g HD. I'm wondering whether it could be my motherboard (an FIC AZ11 w/ onboard AC97 sound, also when disabled and enabled it doesnt seem to make any difference) with a PCI communication problem.

Can you help?

Posted on Saturday, February 16, 2002 - 8:16 pm:   

What O.S. are you using Matthew? If it is Win98 or 98SE you may want to try booting in safe mode and removing duplicate devices from device manager. I had an Aureal based sound card for many years and liked it alot and the one thing I did notice about the card is it doesn't like sharing resources with other devices very much.
Matthew Randell
Posted on Sunday, February 17, 2002 - 8:42 pm:   

Yeah, Windows 98se...I've tried what you said and it seemed to work to some extent, but only really prolongs the crashing for a little longer. Thanks for the advice tho.
Posted on Monday, February 18, 2002 - 8:40 am:   

If you use DirectX7 or 8, you may want to get a new sound card as Aureal is no longer providing any support/drivers.
Matthew Randell
Posted on Friday, February 22, 2002 - 5:05 pm:   

I got an email back from tch support at xitel, they said to download the newest Aureal drivers (at and install the latest via 4in1 drivers for my motherboard. Seeing as I had heard a press release regarding drivers for the storm platinum basically saying that xitel will not update drivers because they are stopping production of that particular chipset (vortex2) I didn't really expect for xitel to say to download new drivers...but they did, I downloaded them 9and the 4in1 for mobo) and installed like a charm. Ha!

yeah, I do use directx8, but doesn't seem ot be a problem. Thanks!
Posted on Saturday, February 23, 2002 - 8:50 am:   

That's good that the drivers worked with your card, not everybody who owns a vortex2 card was so lucky as many manufacturers implemented their own setups for the card and the generic drivers would not be recognized by the OS. Mine was such a card so I switched back to Creative Labs PCI series and Windows native driver support.

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