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PC/Modem/Com Ports Help with New came...

Trish's Escape from Hardware Hell Help Board » Hardware » Printer, Scanner, Camera and USB » PC/Modem/Com Ports Help with New camera that loads on modem port. « Previous Next »

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Posted on Tuesday, February 26, 2002 - 8:47 pm:   

I have a problem with hooking up my pc camera. I bought 3 for christmas 1 for me and 2 for my children. They are RCA and I took the pictures and then tried to down load them to my comp. but I found out that the camera automaticly set's itself up on Com4 of my comp. which is also where my modem is, so when I try to get my pictures from the camera it will automaticly start to dial my phone line like a modem. but I tried to change my modem from that port because the makers of the camera said that is the only port it will setup on and I would need to move my modem. Well I havent been successful in doing that. I like to think I know alot about computers but I guess I really dont:) Could you please help me? Thank you for any info you may have in helping with this problem, and if you cant help then thanks anyway for listening:).
Thanks Linda,
Posted on Wednesday, February 27, 2002 - 12:11 pm:   

One option here is to remove the modem (assuming it is a winmodem) set up your camera on com4 and than reload your modem and hope the modem software will automatically detect com4 is used and place the modem on com3.
2nd option is to disable any unused comports 1 or 2 in the bios and free up an IRQ and hopefully the modem will re-install on com2.
3rd option is to get a Lucent/Agere chipset modem and replace the one you have now, this modem in 99.9% of all cases will setup on com3 and run about 15 to 20 dollars.
Posted on Wednesday, February 27, 2002 - 6:32 pm:   

Thank you so much E.S. for the info, but I'm afraid I dont know how to unistall the modem and then install it again. And not sure what you mean by is it a winmodem? Or also how do you disable the unused comports 1 or 2? I'm sorry to be so dumb about this but have never done any of that before, and since you know so much you must really think me dumb. Thanks again for your help.
Since I've already shown how dumb I am I may as well ask you another stupid question. How do you back-up just a certain file like some pictures of my grand children that I dont want to loose if I mess things up and have to redo my comp. and then how do I load them back in again. Thanks and if you are to busy to help with all this I will understand. Thank you anyway.
Posted on Wednesday, February 27, 2002 - 7:54 pm:   

I don't think you are dumb by any means, so lets try to fix your problem shall we? The first thing you should do is check what comports are installed but not being utilized. Start/Control Panel/System/Hardware/Device manager/Ports com and LPT. If you have comport2 listed this is the one we will disable in the bios and free up the IRQ.
Getting into the bios of your computer could be tricky, usually during power up a message is displayed *press DEL to enter setup* but because we don't know what kind of computer you have it may just be the F1 or F2 key, if it's a Compaq it may be F10. After you get into the Bios you will be given several menu's and pages. Look for a menu or page listed as Peripheral Setup or something similar and arrow over or down to that menu and press enter. Here you should find Comport and Parallel Port settings, we are only wanting to disable Comport 2 or B as it is sometimes referanced as. Page up or page down to disable press escape to go back to the main menu. Press F10 and save your settings than boot up normally. Go back into device manager and check to see if comport2 is listed if it still is right click it and scroll down to remove left click remove. The next step is to figure out what type of modem you have, this is also done under device manager under Modems. Some common examples are Lucent Winmodem, PCTEL HSP Modem, US Robotics, Etc. Post back here with the type and we can proceed.
Posted on Wednesday, February 27, 2002 - 8:00 pm:   

As far as backing up certain files, the best way I know of is to move them to some type of removable media, floppies or CDrecordable if you have a CDROM writer or to ZIP disk or LS120.
Posted on Wednesday, February 27, 2002 - 8:03 pm:   

I am off work all day Thursday so I will check back here often, if it takes the whole day, so be it. I was just going to paint anyway...LOL

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