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Help! 16 colors, can't change

Trish's Escape from Hardware Hell Help Board » Hardware » Video Related Problems » Help! 16 colors, can't change « Previous Next »

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karen wiersma
Posted on Friday, April 19, 2002 - 6:50 pm:   

I have s3 Graphics, Inc. Pro savage, One day It just went to 16 colors, I have tried everything I can think of, but nothing works, I tried reinstalled the software, reinstalled windows 98. nothing works, I've losted my screen, (got it back, thank god) I tried puting The standard VGA in then updating driver to the S3, but that didn't work, can anyone HELP me, I have been tring for 2 weeks, getting no wear, going crazy, I'm a beginer, so please bear with me, I won't understand everything you might tell me, Thanks, Karen
V (Vera)
Posted on Saturday, April 20, 2002 - 10:44 am:   

It sounds like the drivers may not be getting installed properly. Just updating drivers won't always work. Look for a setup or install file on the cd that came with the video card.Some video cards need to be installed a particular way. Also checking your cd for a read.txt file for your card is a good thing to do. Usually it will tell you the order in which to do things for a succesful installation.
Go into safemode,device manager, remove references to your s3 card. If there's only one reference in there and it's for the s3 card change the adapter to standard vga.
Go into add/remove programs to see if there is any software associated with the s3 card. If there is,remove it. Reboot to normal mode. Use the installation routine on the cd to install the card.

Hope this helps ya
Posted on Monday, April 22, 2002 - 4:24 pm:   

Sorry, this didn't change anything, any more idea?
Nick Rubino
Posted on Monday, April 22, 2002 - 8:30 pm:   

sorry i cant help you but i have much of the same problem. I have a s3 on board card with a compaq presario monitor and i can only stay at 16 colors as well. Just a diagnostic question... When you try going 256 or 16bit color what does your screen look like? verticle lines of black so that your display almost looks like its in a cage? thats what i get i just wanted to know if you were having the same problem as me.

If you do find the answer pleas post it.

V (Vera)
Posted on Tuesday, April 23, 2002 - 9:45 am:   

Nick, for integrated video I would look to
1. the installation cd that came with the motherboard
2.go to the motherboard manufacturers website for the video drivers
3. the website of the manufacturer of your pc and look for the drivers for your model

Karen, is your integrated also?

Some things I would check for on my own setup in this case.

1. Device manager> video adapter---resource conflicts (IRQ, I/O, Mem range). Is there anything else sharing the same settings?

2. Is the correct monitor listed?

3. Check in BIOS for settings associated with the video card.
such as:
assign IRQ for VGA-enabled
Init display first- AGP or PCI (whatever applies)

4. make sure the video card is fully seated.

5. download updated drivers

6. try installing the card in a different pc to see if it installs correctly. If it doesn't then it's a problem with the card.
Karen Wiersma
Posted on Wednesday, April 24, 2002 - 6:38 pm:   

Well I got my settings set right now, I had to uninstall windows 98,& then reinsall again, but now I can't open some of my programs, it said I'm missing MSSTDFMT.DLL , but I don't know how to get it back, any ideas? I did downloaded the updates in windows 98. Karen
V (Vera)
Posted on Wednesday, April 24, 2002 - 7:38 pm:   

Did you check to see if the file is in the directory C:\WINDOWS\SYSTEM\MSSTDFMT.DLL

If it is on your pc then it probably just needs to be registered in the registry.

go to



Regsvr32 C:\windows\system\msstdfmt.dll

then click ok. You should receive a message saying the dll class was registered sucessfully.

If it's not there then it needs to be copied to the correct folder and registered. It's accossiated with Visual Basic so you may know where to find it.Or D/L it from the internet.
Karen Wiersma
Posted on Monday, May 6, 2002 - 10:48 am:   

Thank you that worked, But I also have another prolbem, When ever I start up my computer I get a error message, it says "Error Loading Client resorce File." in the top left hand corner it says CTB Client. If I hit the OK button on it (only button) my screen goes blank, The only way to get it back is to hit Ctrl, Alt, Delete, or reset button.I have IncrediMail XE, when I try to open it I get another message that say,"Critical error has occured, IncrediMail can not continue this session" I tried uninstalling & reinstalling, but did not work, I have to go to Outlook express to get my mail, & that doesn't work every time. any ideas? Thank you, Karen
V (Vera)
Posted on Monday, May 6, 2002 - 3:37 pm:   

I don't use these particular programs.
Ideas? Yes. Will they work? Somethings are trial and error.
Can you boot to safemode with no problems?
Does the CTB error name a particular file and extension?

In normal mode or safemode

go to start>run>
type in msconfig
press enter
select the startup tab
are there any lines pertaining to CTB client? If there are make sure the box or boxes to the left of the line are unchecked.
click ok
reboot to see if the CTB error has stopped.

If it has, then I would uninstall the software to the program making sure all traces of it are removed.

If you use this software try re-installing.

Sometimes when re-installing a program doesn't get it working again,what I do is to un-install again. Backup my registry. Search in the registry for anything to do with the program. A search could be for the company name or program name. You need to be sure that what gets deleted actually belongs to the program. There can also be more than one folder or entry in the registry. You need to try and get them all. Exit
Re-install the program.

Be very careful with the registry. Do the wrong thing and you get to restore the registry or install windows again. Which is no big deal unless you have important files. If that's the case then they should already have been backed up. Your risk.

Earlier you mentioned having uninstalled Windows and then reinstalled again. Did you actually fdisk, format, and install windows? Or did you re-install over the top of your existing installation. That could result in existing programs having problems.

If problems keep turning up, it's a lot less hassle and less time consuming to save what you really want, to storage, and do an fdisk, format and clean install.

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