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Computer crashing&re-booting under wi...

Trish's Escape from Hardware Hell Help Board » Hardware » Dead, Dying or Booting Problems » Computer crashing&re-booting under win/xp pro « Previous Next »

Author Message
tony floyd
Posted on Wednesday, April 24, 2002 - 6:36 am:   

My problem is when running win/xp pro my system locks up or more often than not the screen goes blank and the system re-boots.
system- abit kg7 raid motherboard
amd xp1800+ processor
768megs pc2100 ddram
45 gig ibm 75gxp hard drive
creative audigy platinum sound card
300watt power supply

when i installed the grapics card the games would
crash or freeze or the system would re-boot so i updated the drivers,for the graphics card,flashed latest bios for motherboard,updated drivers for the chipset.reformatted hard drive and installed operating sytem &new drivers i can now use the games with only the ocassional system freeze but now when i am using other programs the screen goes blank and computer re-boots i have noticed that the sound & graphics card are sharing the same irq (irq11)any help would be greatfully appreciated
Posted on Wednesday, April 24, 2002 - 12:28 pm:   

might be the vid card & drivers..........

had it happen to me but on win98 when i used custom drivers. when i put the original drivers. (way older) back on, it all went away, but i had problems playing graphic intensive games. it seemed to be a trade off. try another vid card.
V (Vera)
Posted on Wednesday, April 24, 2002 - 4:20 pm:   

.......or it could be your powersupply is under rated for what your running.

Are you keeping check on your temps?

Is your heatsink and fan rated for your cpu?
Posted on Wednesday, April 24, 2002 - 7:23 pm:   

reboots in 2k and xp are usually the result of a stop error. Under control panel>system>advanced>startup and recovery>system failure make sure automatically restart is unchecked so you will be able to see at what point the failure happened and post back here with the results.
tony floyd
Posted on Thursday, April 25, 2002 - 5:35 am:   

Thanks guys for all your suggestions i will try these out&get back to you as soon as i can
tony floyd
Posted on Thursday, April 25, 2002 - 12:16 pm:   

Re-computer crashing&re-booting under win xp/pro

checked rating for heatsink&fan this model will support processors up to amd1900xp+
checked temps using via hardware monitoring cpu running at 48deg centigrade is this normal?
Dissabled automatic re-start and when system crashed i got the following message,
Driver_irq_not_less_or_equal what does this mean
anybody got any ideas?
Posted on Thursday, April 25, 2002 - 8:38 pm:   

Driver IRQ not less or equal usually means a conflict in a driver/irq that xp is having a problem stacking. List all of your hardware. Video, sound, etc and the IRQ each is on and we should be able to come up with a more definate answer.
tony floyd
Posted on Friday, April 26, 2002 - 11:55 am:   

Update on win/xp pro crashing&re-booting

here is a list of my system devices that you required E.S.
irq 0 system timer
irq 1 standard keyboard
irq 3com port 2
irq 4 com port 1
irq 6 floppy disk controller
irq 8 real time clock
irq 11 microsoft acpi-compliant system
irq 11 3d blaster geforce 4 ti4400
irq 11 via rev 5 or later usb universal host controller.
irq 11via rev 5 or later usb universal host controller.
irq 11 creative sb audigy platinum.
irq 11 ohci compliant ieee 1394 host controller
irq 11 hpt370 udma/ata100 raid controller
irq 12 ps/2 compatible mouse
irq 13 numeric data processor
irq 14 primary ide channel
irq 15 secondary ide channel

i have installed the latest drivers for the audigy sound card,creative geforce 4 4400 ti grapics card,updated bios for the abit kg7-raid motherboard, this motherboard has amd 761 chipset
northbridge via vt82c686b chipset south bridge i have updated the driver for 761 chipset .
would i also have to update driver for via chipset?
thanks again for everybodys help it is much appreciated.

tony floyd
Posted on Friday, April 26, 2002 - 11:11 pm:   

Check IRQ 11, start removing components starting with the Audigy card. Check for instability/reboot/stop errors. etc, etc. It could very well be a call made to the sound card IRQ and video IRQ. You could also try disabling onboard comports 1 and 2 in the bios if your not using them to free up an IRQ or two.
V (Vera)
Posted on Saturday, April 27, 2002 - 5:09 pm:   

Also IRQ 5,7 and 10 are not listed in your device manager as being used.
You can check in BIOS "power managment" (depending on what BIOS you have)

if set as primary will reserve
IRQ 5 for lpt 2--- if you don't use lpt 2 set it to disabled
IRQ 7 for lpt 1--- if you don't use lpt 1 for a printer or other parrallel device,set it to disabled
set as disabled will free them up
and IRQ 10 set to disable will free it up

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