|Posted on Thursday, May 30, 2002 - 10:09 pm: |
I have Windows 2000, and an Epson Stylus Color 600 Printer - today, it stopped in the middle of a print job - event viewer showed "gdi/driver error in rendering". I can't get the printer to print - not a test page, not from notepad, not from wordpad. Have reinstalled printer & its driver, unconnected and reconnected cables, tried a virus check, looked in device manager (no ! marks), restarted computer. Looked on web, found suggestions for giving permissions re. spool and temp folders in winnt, but my hard drive is FAT, not NTFS - I even tried sharing these folders in case that would help. Nothing. If anyone has any suggestions about this, I would really appreciate it. Thanks
|Posted on Friday, May 31, 2002 - 12:43 pm: |
you have permissions to print from all users? it doesn't matter whether it's fat or ntfs. win 2k requires your permissions set correctly.
completely remove the printer from the computer, remove the device in device manage, then shutdown and wait about 30 seconds, then reconnect the printer and reload the drivers, see if that works, unless you did that already.
you might also need to tweak the way it prints, possibly to "raw" in the properties.
|Posted on Friday, May 31, 2002 - 6:05 pm: |
Thanks for the suggestion - I just tried the steps you suggested - no luck. Raw was already selected in the properties when I looked at them. The only thing I wasn't sure about was what you said about permissions - I'm logged on as administrator, but the printer is not set to share - I'm not working on a network (it's my local printer). If you look at this again, could you tell me where I set permissions for this? There isn't a tab for it on the printer, as far as I can tell, unless I share the printer. Am I missing something? Thanks for the help.
|Posted on Friday, May 31, 2002 - 9:41 pm: |
ooh. i see, if you are in as admin, you already have the permissions. just for my info, were you trying to print as a user or admin? on one of the tabs for properties on the printer. it should show you that by default, everyone has permission to use it logged on that machine as far as sharing, unless you changed it. ok, try deleting the printer, then, turn both the machine and the printer off,giving the capacitors a minute to discharge, like 30 seconds. then reboot, and try to re-install the printer again, (turning the printer back on that is).
|Posted on Saturday, June 1, 2002 - 7:03 am: |
Hi again. I was trying to print as admin when it first stopped, and I have been ever since. Found the securities tab & everyone does have permission to print. Tried deleting printer, uninstalling printer port, then shut them both off. Left them off about 5mins, then rebooted & reinstalled printer. Test page (as well as printing from Notepad) still wait about 60 secs, then flash at me saying "unable to print due to error while printing". The only difference now is that the event viewer no longer shows anything about the occurence (where originally it would say the "gdi/driver error in rendering" thing ever time I tried to print. Any more ideas? I appreciate the help.
|Posted on Saturday, June 1, 2002 - 11:40 am: |
ok, is there another device such as a scanner in between the printer and the computer? i found that when my scanner (which is cabled in between the printer and my machine) goes on standby, i cannot print until i press the "one Touch" button to bring it out of that mode. then i can print to the printer. another thing i would check is if the printer you print to, is set as the default printer. every once in awhile, for some reason, the winfax printer comes up as default for some ungodly reason, so i check that before i try to print first.
|Posted on Saturday, June 1, 2002 - 2:32 pm: |
Thanks for the ongoing help! Unfortunately, there are no devices between my printer & computer. Also, I'm sure it's the default printer because I've uninstalled and reinstalled it so many times now, and each time during installation, I've chosen "set as my default printer". Thanks for the suggestions - do you have any more? Do you think another printer would work with this computer? or is this, as I think it is, a Windows flaw? Any ideas appreciated. Thanks.
|Posted on Sunday, June 2, 2002 - 12:12 am: |
i could be, try another printer if you have one handy just to be sure.
|Posted on Sunday, June 2, 2002 - 9:31 am: |
Well, I borrowed a printer & it did print, so I guess I was looking in the wrong direction (the gdi message was what fooled me). Thanks for all the help.
|Posted on Sunday, June 2, 2002 - 10:05 pm: |
you're very welcome. have a great day.