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Laptop Screen Won't Illuminate

Trish's Escape from Hardware Hell Help Board » Hardware » ...All the Rest » Laptop Screen Won't Illuminate « Previous Next »

Author Message
DC in Indonesia
Posted on Saturday, June 15, 2002 - 11:03 pm:   

I'm using a Gateway Solo 5150 laptop with a 14.1 inch TFT screen. Two days ago the screen 'went black' (won't illuminate) while the computer was inactive and only the screen saver on. I've checked the settings for "shading" and the BIOS - but nothing is obvious. (I also contacted Gateway who walked me through a few procedures, they they weren't able to find anything either.) When connected to an external monitor, there are is no problem (it works fine). It's just the screen doesn't light up. (You can faintly see the Windows logo when it is booting, but that's about all.)

I'm temporarily working in Asia on a job and would like to get it fixed locally if possible. If someone has any idea of what I might tell the local technicians here, I'd appreciate the comments.

Also, note that this is a "rebuilt" laptop that I purchased about a year ago. I don't know the real age of it - but I'd guess around 4 years.

If it's going to cost much to fix it - then I suspect I'll not do so - (just use it with an external monitor.)

Thanks in advance for any comments.

DC in Indonesia
Posted on Sunday, June 16, 2002 - 1:11 pm:   

is this with power external power or not?
Posted on Sunday, June 16, 2002 - 4:44 pm:   

The screen doesn't "light up" with AC power or batteries.
Posted on Sunday, July 21, 2002 - 12:13 pm:   

Could be the inverter board. Best way to tell is look very closely at the screen (like 1/2 an inch away from the screen), if you can see very very very faint images of what should be ther, it's the inverter board.

If it's totally black, totally completely black, then either you've switched to external video only, or the LCD panel is dead.

There should be a key combintation (alt-f4 on some laptops) to switch from internal video display, to external video display, to both.

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