|Posted on Monday, October 14, 2002 - 9:43 am: |
My friend recently installed an ethernet card in order to connect to DSL service. The connection didn't work right as the modem was not configured correctly, so the DSL technicians had her change some settings in her computer (Toshiba from PeoplePC) and finally got it to work (sort of). She could get to the Internet, but after 2-3 minutes, her computer would re-boot. After a couple of days of this, her computer finally would only boot to SAFE mode and occasionally would just give her a BSOD. The DSL guys have told her that it has to be some hardware problem in her machine.
I took out the Ethernet card and the old modem that we still in there and the computer will now boot normally, except that the video colors are stuck on 16 bit! Could the two things be related somehow???
I am going to completely uninstall her previous Ethernet card and install a different one to see if this makes any difference. Any suggestions on the video? We have considered re-installing Windows (98SE) but she doesn't want to lose any data, so I can't FDISK and fresh install. Maybe just reinstalling the video driver might help. Unfortunately, we don't have the motherboard disk for this computer.
Any words of wisdom out there?
|Posted on Monday, October 14, 2002 - 10:15 am: |
driver for the modem i'd say. if you are using enternet software. that driver in particular. i've had nothing but issues with it so i just got a router and log in with that using pppoe. never had a problem since and don't use any modem driver. just the ethernet card driver.