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Screen resolution help on Compaq Pres...

Trish's Escape from Hardware Hell Help Board » Hardware » Video Related Problems » Screen resolution help on Compaq Presario 7360 « Previous Next »

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Posted on Monday, December 16, 2002 - 9:31 pm:   

Hi everyone,
I'm new to the group here and I'm hoping someone can help me with my friend's Compaq Presario 7360. It's running Win98SE and has 128mb ram, 8mb used by the onboard Trident Blade video. The problem is we can't get the screen resolution to change from 640x480. We can change the color setting, but not the screen resolution. We have tried uninstalling and reinstalling the video driver, uninstalling and reinstalling the monitor, tried to change it from safe mode, in short, everything I can think of. Device manager shows the display adapter is working fine. We've tried shutting down everything except Systray and Explorer using Ctrl-Alt-Del and end tasking, thinking that maybe some program was running and had control of the display adapter, but we still couldn't get it to change. The only new program that has been installed recently was a weather monitor from a local tv station. We uninstalled that but it didn't help. At this point I am considering that perhaps the onboard video is about to bite the dust. Does anyone have any other suggestions for us to try? Thanks!
Posted on Tuesday, December 17, 2002 - 7:42 pm:   

What type monitor is listed? I have seen this when the monitor isn't detected properly, usually changing the monitor type to plug and play will at least get 800X600.
Posted on Wednesday, December 18, 2002 - 8:20 pm:   

Thanks E.S. for your response. We tried it as default monitor and as plug and play but it didn't help. We also restore the registry to an earlier date but that didn't work either. We have decided to build my friend a new computer and I will try later seeing if I can do anything with this one. It's a good excuse to build a new one! I recently built one for their son, and my friend's husband is a little jealous that the son's is faster (1.2ghz compared to 500mhz) so he wants a new one anyway. Thanks again for your help.

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