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Trish's Escape from Hardware Hell Help Board » Hardware » ...All the Rest » Unmountable_Boot_Volume??? « Previous Next »

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Posted on Tuesday, December 24, 2002 - 3:00 pm:   

me and my friend are facing this problem on his computer. I think he was just playnig the game "The Sims"..... then all in a sudden the game program was closed without warning....then reboot...

and now whenever we try to restart the Windows, in either normal mode or safe mode, it won't started properly, instead it'll show a screen with a page of white wording in a blue backgroun. Those wording are talking about some errors, and the major reason is:


Anyone has any idea on what it is? Is that means there're some errors in the harddrive?

thank you!
Posted on Tuesday, December 24, 2002 - 10:07 pm:   

If this is with XP, sounds like it could be a bad stick of ram.
Posted on Wednesday, December 25, 2002 - 12:49 am:   

Thanks for the reply guys!

the computer has P4 2.0Ghz, ATI Radeon 9000, and WinXP, DDR333 512RAM, ASUS P4PE MB...

Well, I also searched the internet and somehow found a few site that mentioned about this problem. I do know that I can use "chkdsk/r" at the Recovery Console to solve this problem. But I this only "solve" the problem, but won't let me know what is the exact reason to cause this.... is there a hardware problem? software? conflict?
anyone has experience on this?

our friend just reinstall the XP (he just try to ge rid of it without an attempt to find where the actual problem is.....)

If it is really a "Damaged File System", what is that means? A bad sector in my harddrive or something?

Thank you!
Posted on Wednesday, December 25, 2002 - 10:33 am:   

With XP chkdsk/r will repair corrupted files but will not tell you what corrupted them in the first place. More than likely as I said before a bad ram address/bad stick of ram corrupted a folder on data transfer or the like. If you can boot the system at all after chkdsk run memtest86 just to be sure some other component of the system such as memory didn't cause it.
Posted on Saturday, December 28, 2002 - 6:44 pm:   

Thank you E.S.

I run the memtest86 and there are ERRORS on the test result. Is that means there's problem with my memory RAM? Sorry I just want to make sure before I take it back to the store where I bought it...

I also got a few blue screen after reinstall, beside the Unmountable_boot_volume....
first blue screen shows:
"Beginning dump of physical memory"
second blue screen shows:
"ati2mtag.sys-Address F804B816 base at F7FE6000, Datestamp. 3d1291c6"
third screen shows:

All of them also have some codes below looks like:

***STOP: 0x00004E (0X00005, 0xF3G4fs234, ......)

Beside the RAM, I also wonder if it may be my Video card has problem, because I use a ATI 9000 Video Card and the 2nd blue screen error has a code of something looks like "ati2mtag.sys"...
HELP HELP...I"m so frustrated!!!

Thank you. Any help is highly appreciated!
Posted on Sunday, December 29, 2002 - 7:53 am:   

Bad ram can corrupt data, that is for sure.

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