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Audigy 2 installation problems

Trish's Escape from Hardware Hell Help Board » Hardware » Audio and Input Devices (mouse, keyboard, joystick, etc.) » Audigy 2 installation problems « Previous Next »

Author Message
Jim Larimore
Posted on Friday, December 27, 2002 - 1:27 pm:   

Alright I just received an Audigy 2 Platinum and sure enough creative's software team has done it again. I install the card and attempt to install the software. I get to 100% (Updating DirectX) and the installer hangs. I must task manager quit the program which not only screws up my Audigy install, it permanently prevents XP from ever altering the install and may actually have ruined my DirectX. I have reinstalled XP fresh several times and installed with and without DX9 and with and without XP SP1. Same problem persists. I have removed all non essential cards from my computer and installed. Same problem. I am dual-booting and have installed it on ME NO PROBLEMS. Is dual-booting a known problem when installing the software? Can it not be installed to an operating system on drive D:? I have figured out a way to trick my computer into accepting the bare bones drivers and then updating them, but there is no way for me to install the software? What good is the platinum without the software? Is this a known issue? I'm not sure I can just make my XP install the primary operating system very easily. Please help.
Posted on Friday, January 3, 2003 - 3:49 am:   

The two operating systems should work completely independently especially if installed on seperate partitions or drives. I've had multilple drives, partitions and operating systems for years and have never had or heard of any problems with software not working because of location.

Just a shot in the dark but maybe your CD is not so good or a conflict occurs using it during install. Try putting the entire contents of the CD onto your hard drive and double clicking the setup.exe file to initiate software installation from the hard drive.

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