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Trish's Escape from Hardware Hell Help Board » Hardware » Networking, Modems and Connectivity » PCMCIA Modem « Previous Next »

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Posted on Monday, January 20, 2003 - 5:56 pm:   

I have installed a PCMCIA Modem on a laptop with Win 98se on it.Windows seems to install the modem without any trouble but when I try to go on line I get a message saying that the modem is either not installed or turned off.On checking the system properties the modem exists but if I go from there to modem then properties then to diagnostic it says that the port is open.Getting confused now!.The port used is com 3 But in the bios the only com ports are com 1 and com2 which is for the IR.Can anyone please explain what I have done wrong and how I can correcct it.(I have tried removing the modem and starting again but had the same result)
Posted on Monday, January 20, 2003 - 9:43 pm:   

Com1 and com2 are actually the serial ports built onto the laptops mainboard aka rs232 ports. Usually a modem is assigned an interrupt by windows associated with com3 or com4 because 1 and 2 are already present, this is the case with most types of winmodems. What you can try is disabling com1 in the bios to free up that IRQ and hopefully com3 IRQ will be released for use. Com1 and Com3 generally share the same interrupt and com2 and com4 share the same interrupt.
Posted on Wednesday, January 22, 2003 - 10:36 am:   

will give it a go. Thanx

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