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Error message SU0409 while installing...

Trish's Escape from Hardware Hell Help Board » Hardware » CD, CDR, CDRW and DVD Related » Error message SU0409 while installing windows 98 « Previous Next »

Author Message
Brian Fraser
Posted on Tuesday, February 11, 2003 - 4:37 pm:   

I would appreciate any help on this issue.
The facts:
I have a older laptop that needed a hard drive so i bought a used hard drive and installed it. (same hard drive model)Samsung SensPro500

I have been trying to install win98 on it and I'm prompted through the screens and I keep getting an SU0409 error during the installation of windows98

I have tried the following: Going into the Bios and looking to turn OFF any virus protection software. (suggestions from internet search) There is no virus protection software that I can tell. I Formatted the complete harddisk again.
I would really like to get to use this laptop again. Has anyone heard of this problem before???

Thank you
Posted on Tuesday, February 11, 2003 - 9:01 pm:   

SU0409 error is on of the standard setup errors.
SU0409: Warning - Windows Setup was unable to update your system files. This may be caused by virus detection that is built in to your computer, or by virus detection software running on your computer. To disable built in virus detection, you will need to run the configuration program that came with your computer, or contact your computer's manufacturer. To disable virus- detection software running on your computer, you may need to remove the lines that start the program from your AUTOEXEC.BAT or CONFIG.SYS files. After you have disabled the virus detection, restart your computer, and then run Setup again.
You may receive this error message if the WildFile Inc. GoBack program is installed on your computer. It is recommended that you disable the program before you proceed with Setup. If this isn't the case than
heres the completed list as far as I can tell:
Because you have formatted the drive doesn't mean it is empty. you might want to try an FDISK of the drive to remove any partition managers and rewrite the MBR and let win98 disk format it.

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