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No sound after Windows XP upgrade

Trish's Escape from Hardware Hell Help Board » Hardware » Audio and Input Devices (mouse, keyboard, joystick, etc.) » No sound after Windows XP upgrade « Previous Next »

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Joe Cool
Posted on Tuesday, July 15, 2003 - 9:38 pm:   

I have a old Monorail computer with a Socket 7 mobo. I upgraded from the OEM Win98 to XP Pro and lost my sound. During the install, the Windows messages said I'd have problems with it. But to have NO sound and to have XP not even recognize the onboard sound hardware and have no drivers for it, well, I was disappointed.

I installed a SB 16 PCI sound card and now I get short, horizontal lines across my video whenever a sound file plays.

I'd like to go back to my original, onboard sound hardware if I can, but I'm at a loss with how to fix it up. Please help.
Posted on Wednesday, July 16, 2003 - 7:32 am:   

When you installed the SB16 PCI did you disable the onboard sound? As for the problem with the onboard sound and XP, the first step is to identify the sound chip onboard, remove the case cover and check chips closest to the sound ports than list what you find here. Don't be surprised if drivers don't exist for XP, OPTI (a sound chip maker) hasn't had driver updates for years.
Joe Cool
Posted on Thursday, July 17, 2003 - 7:07 pm:   

Thanks, E.S.!

I found the Elite CMI 8338/PCI sound chip onboard. (There's also "HRTF 3DX Audio" on the next line.) I looked on and found a link to a Win98 driver download for this chip (but I think XP needs drivers with at least Win2000 compatability to work) Besides, after the XP Upgrade, XP said that it didn't find ANY sound HARDWARE, much less a bad driver. Then I installed the SB card.

Regarding disabling the onboard sound card to get rid of the lines in video: Is it done in the CMOS setup screens? I found no obvious sound related hardware to disable in CMOS (unless it's hidden in a PCI something-or-other).
Joe Cool
Posted on Thursday, July 17, 2003 - 7:19 pm:   

I still would prefer using the onboard sound hardware because now that the sound card is installed, I have only one open PCI slot left. I'd like to get a network card and a USB 2.0 or FireWire card. (I only had three total on this Monorail and one is used up by the modem card.)
Posted on Thursday, July 17, 2003 - 7:49 pm: For XP. I bet if you look on the board there is a jumper to disable that old sound chip as it was originally hardwired directly to the ISA or PCI bus on the motherboard.

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