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Help, please? Modem only showing one...

Trish's Escape from Hardware Hell Help Board » Hardware » Networking, Modems and Connectivity » Help, please? Modem only showing one light « Previous Next »

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Posted on Thursday, July 24, 2003 - 8:46 pm:   

I have a 1995 Practical Peripherals PC288MT V.34 external modem, using COM2, that I use only for sending faxes. I use it only about four or five times a month, and it's always worked. Then about two weeks ago my CPU fan died, and I had to disconnect everything to replace it. There was no damage to anything, by the way, except the fan. When I set things up again, I connected the modem, but I didn't bother turning its power back on until today, because I wasn't getting or sending any faxes.
Now I urgently need to send a fax, and when I turned on the modem, only the top indicator (Modem Ready)light is on. There are usually two or three(Terminal Ready, High Speed.) And it won't initialize.
The OS is Win98SE; the modem shows up perfectly in Device Manager,no yellow flag, Properties says "this device is working properly." The driver is the most current available. COM2 is working perfectly. I've run ModemChk 3.56 and it shows no errors. I'm not getting ANY error messages other than "unable to initialize modem."
Please, if you have any idea.

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