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No one will speak the truth...

Trish's Escape from Hardware Hell Help Board » Hardware » Networking, Modems and Connectivity » No one will speak the truth... « Previous Next »

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Carol M. Smith
Posted on Wednesday, October 8, 2003 - 11:53 am:   

I have a S4000v Presario and from day one I have had an internet connection dropping problem. A techy walked me through some security settings and for about 35 days everything was perfect, no dropped connections, other than to be expected, and access to the internet with out having to redial 10 times(no exageration) but now,for no explicit reason,the connection to the provider is made but as soon as an attempt is made to connect to the internet the connection is dropped. I installed a new HP7130 printer/fax/scannner but after I did the connection to the internet was fine for a few days. I am exasperated beyond beleif between the ISP techs and the Office Depot expert not to mention the Compaq techs, all suggesting different things to try, all of which I tried and still no reliable connection. Can ANYONE help me?
Posted on Friday, October 10, 2003 - 7:15 pm:   

Try a better modem in the computer. Usually unless otherwise specified your modem is probably a Win modem or HSP type modem, they are unreliable at best. Since you are having some success with it, my guess is at specific times (heavy network congestion) your modem is the weakest link between you and your ISP.
It has been recommended by many on this forum as well as countless others to use a controller based modem, they cost a bit more but the benefits are worth it.

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