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Desperate: upgraded Presario 7180 to...

Trish's Escape from Hardware Hell Help Board » Hardware » Networking, Modems and Connectivity » Desperate: upgraded Presario 7180 to Win98 and lost modem/com port « Previous Next »

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Posted on Thursday, July 27, 2000 - 8:47 pm:   

I am not much of a computer geek, but when my sister-in-law asked me to clean up the Compaq Presario 7180 she had just bought from somebody I thought it would not be such a big deal. I formatted the C drive and installed Win98 on it. All went well, until I realized that there were errors in the device manager for the modem and the Com port it was installing on. Both of them had IRQ 3. I played with IRQs for other devices and changed modem's IRQ to 5. US RObotics Sportster Winmodem 33.6 line appeared in the Ports section of the Device manager, but in the Modems section the modem still has an exclamation mark agaainst it. I tried removing and reinstalling both the port and the modem but I keep getting the error message. I read somwhere that this is a pretty common conflict where the com port and the modem are trying to use the same IRQ and the solution would be to go into BIOS and disable the COM 2. The problem is though, I am not even showing COM2 in the BIOS. Is there anything at all I can do short of calling COmpaq at $20 per call to talk to somebody who probably knows about as much as I do?
Danny Albers (Danny)
Posted on Thursday, July 27, 2000 - 9:11 pm:   

Well, if your system uses a PS2 mouse, you can try COM 3

Also, your modem will prolly never work right on IRQ 5. Get it onto IRQ 3 or 4.

My advice, dont spend money on the tech support, spend it on a decent 56k modem. Good modem for cheap? Creative Labs ModemBlaster. Ive never ever had a problem with it, and have had more than enough with the entire line of USR Win Modems.

Probably you could get one around 35 to 40 bucks.

YOu can also root around compaqs website for information on your system setup software.

And keep checking back here, a couple of these folks that post really know their Compaqs, but arent posting everyday.
Posted on Thursday, July 27, 2000 - 10:06 pm:   

Thanks Danny,

These are the rest of my problems:I am not even showing COM 3. It seems, the computer only has COM 1 and COM2. Also, I would gladly get a new modem but the problem is I can not open the ... computer case. The top does not slide off when you get 4 screws out like normal desktops. A repair guy at COmpUsa told me that these Compaqs can only be opened using some kind of a special tool.

Also, I did look on the Compaq site - they do have nothing in terms of system setup for this model.
Posted on Saturday, July 29, 2000 - 4:20 am:   

See if this page helps .
Danny Albers (Danny)
Posted on Sunday, July 30, 2000 - 9:44 pm:   

Ok, simple advice on Modems and com ports.

Internal modems provide their own com ports.

You dont have a COM3, which is why you can set your modem to COM3. Get it? External Modems require a COM port, internal provide their own.

If it is a Win Modem, you should be able to do this in the device manager.

However, USRs are sometimes real particular.

The case, I havent a clue, I just handle them as I see them ;)

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