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Computer doesn't recognize Serial Por...

Trish's Escape from Hardware Hell Help Board » Hardware » Networking, Modems and Connectivity » Computer doesn't recognize Serial Port « Previous Next »

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Posted on Monday, January 15, 2001 - 6:21 pm:   

I'm attempting to install a Wacom PenPartner. I have it hooked up to the mouse via an adapter furnished with the PenPartner. The power light IS on. Also required is that it needs to be hooked up to a serial port, which I have done. When I attempt to install the software, it won't recognize that the PenPartner is attached to the serial port.

The serial port seems to be enabled in the BIOS, but I don't know if it's Com1 or Com2 or Com3. (I have an internal modem on Com4, default.)

What am I doing wrong?
peter barnard
Posted on Tuesday, January 16, 2001 - 12:42 pm:   

you only actually have 2 com ports, com 1 and 2, the 3 and 4 are just for the allowing windows to get its tiny head around internal modems and the like. Are u using a serial mouse? check the modem for conflicts, com 3 is really the same as com 1, and com 4 is really com 1, and conflicts can arize, if you have an atx case, the sockets will be labeled, the top one is com 1 and the one beneth is com 2, if the second cutout is blank, or the video socket is there, com 2 is on a seperate cable from the motherboard, and will hopefully be mounted someware on the back of the case. once you are sure you know were it is supposed to be, can start on "why isn't it there" test the port with something else, eg. a mouse, and test the penpartner on another system if possible, if they work, maybe the software forum is the place to go next.

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