|Posted on Wednesday, May 9, 2001 - 3:25 pm: |
when i turn on my pc and it starts to load windows 98 i get an error.. about explorer. and my computer freezes... what should i do??? another question i have is how do u get into DOS prompt while the computer is booting up and not in windows yet..??
thanks for the help
|Posted on Thursday, May 10, 2001 - 8:32 am: |
did you recently install or uninstall a new program? what did the message say?
a starting point could be going into safe mode.choose start>programs>accesories>system tools-run system information. up on the menu are tools to work with
to get into safe mode
while your system is posting press and hold down the ctrl key
( or when the message "starting windows" shows at the bottom of the screen hit the f8 key repeatedly ) till boot options come up. with your arrow key move down to safe mode and press enter
also in that boot option list is a selection for command prompt only,that takes you to to the c:/>
prompt in dos
|Posted on Thursday, May 10, 2001 - 4:24 pm: |
thanks for the help! it worked great.. there was a program conflicting wiht explorer.
|Posted on Thursday, May 17, 2001 - 4:12 pm: |
- If you check back here - Can you let us know what the conflicting program was please?