|Posted on Sunday, December 23, 2001 - 8:33 am: |
I am trying to install a game,Beyond Atlantis II to be specific,put disc 1 in my CD drive,it looks like it's spinning up, the egg timer runs and runs but nothing happens. Go to My Computer and it shows the standard microsoft icon for unknown file type above my D drive instead of the usual cd shaped icon, right click try auto run, get error message,d:\setup is not a valid win32 application,try explore,same message and that little microsoft icon not the usual monitor with little pkgs that usually go with set up, install is the same. Tried Run/D:\setup and got the same message. E-mailed Dreamcatcher the tell me it's my syst, something running in background, only syst tray and explorer there though, suggest I load in safe mode only my CD drive is nowhere to be found in safe mode. Took it back to the store and they exchanged it for a second box, same problem. I'm taking it to work in Monday to see if it will run on another syst. I still think it's a defective CD. Hate to shelve a game that cost me $40. Have no problem with install on any other programs, CD drive works fine for everything else.Any ideas,suggestions,advice on how to load in safe mode??? Also in order to remove the disc from the drive I have to reboot,weird huh?
|Posted on Sunday, December 23, 2001 - 8:50 am: |
Do you have any kind of antivirus program running? If you do disable it till you get the game installed.You don't say what version of windows you are using. Some versions have the system configuration utility.Go to "start","run" and type in msconfig. Select the startup tab. There may be things running in the background that are not showing in the tasktray. I have everything unchecked except systemtray. You can go back and recheck whatever you want to enable after the game is installed.
Hope this works
|Posted on Sunday, December 23, 2001 - 11:00 am: |
No antivirus, like you only ck is system tray,I've tried everything, I still believe its a bad disc,even though I tried 2 they came from the same shipment so probably the same run or batch or lot or what ever they call it.Gameboomers Boards are full of tech problems with this game even after it's installed and one or 2 others who are in the same boat as I am.I'll try it on another system then I think I'll be talking to DreamCather again. They are a major source of Adventure games so I hope their qc isn't going downhill fast. Thanks for the advice, I'll get back.
|Posted on Monday, December 24, 2001 - 6:32 pm: |
Took the game to work, tried it on 4 different systems, #1 DVD drive,install popped right up, #2 CDRW (like I have at home) same results as above, #3 CD only drive (32x) would not install but at least it appeared as a CD in my computer and not that unknown file type, then just to be sure tried it on another 32x cd drive and the install program popped right up again. Guess it's not the disc,and while the hardware varies a bit on these PC's they are all loaded with the same software and are part of the same network. At this point I'm just hopeing Santa brings me a new game. I have no problem tearing all the hardware down but these OS problems confound me. Any help would be appreciated.Happy Holidays