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Windows Explorer Does Not Open Properly

Trish's Escape from Hardware Hell Help Board » Software » Windows 3.1, 95, 98 and ME » Windows Explorer Does Not Open Properly « Previous Next »

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Posted on Tuesday, April 16, 2002 - 8:33 am:   

I have a problem in my computer that has Windows 98 operating system. When I open Windows Explorer, the folder and file areas don't show up, only the tool bars and a blank screen below that. If I do a "right-click," I get an option to close. Upon closing, either the folder listing( that normally appears on the left) or the details(that normally appears on the right) will come up. I, then, have to go to "View" and select "All Files" to get a normal display. Also, I have to stretch and size the display areas. Explorer will continue to work properly for the rest of the session until it is closed. This problem also happens when I open an internet connection. "Yahoo" is my normal home page, and this will come up blank below the tool bars. "Right-click" and "close" will solve the problem for the rest of the session. Neither problem, particularly the first one, is easy to live with.
Posted on Friday, April 19, 2002 - 4:02 am:   

Since IE and Windows Explorer are closely related maybe try a repair of IE by going to add remove programs and choosing IE. Then choose repair.

In some cases, it is necessary to replace a system file that has been corrupted or outdated. Windows 98 provides a tool called the System File Checker (SFC).

From Microsofts site
System File Checker checks for damaged or replaced system files, and then prompts you to replace any files that do not match the original Windows 98 files.

To start System File Checker, follow these steps:

Click Start , point to Programs , point to Accessories , point to System Tools , click System Information , and then click System File Checker on the Tools menu.

Click one of the following options:

Scan For Altered Files
Extract One File From Installation Disk
NOTE : If you click Extract One File From Installation Disk , you can specify the file you want to extract.

Click Settings , choose the configuration you want to use in System File Checker Settings , click OK , and then click Start .
Posted on Monday, April 22, 2002 - 12:58 pm:   

Thanks for the help; however, I did not have any luck, my systems files checked out OK.
V (Vera)
Posted on Tuesday, April 23, 2002 - 10:00 am:   

Sub have you tried the repair tools in system information?

start>programs>accessories>system tools>system information

up in the menu under the TOOLS list try system file checker to see if it finds any problems.
Posted on Wednesday, April 24, 2002 - 1:15 pm:   

Already tried this per previous suggestion from Kevin. All files check OK.
V (Vera)
Posted on Wednesday, April 24, 2002 - 2:02 pm:   

LOL I guess I really should have read all the posts.
V (Vera)
Posted on Wednesday, April 24, 2002 - 2:57 pm:   

Haven't come across this problem. Have you tried the Dr. Watson utility? It's in the windows folder. Can't hurt and it may lead you in the right direction. It actually helped me figure out a problem I was having with my sound. Next step was going to be a fresh install.
You could try running it from start>run then open windows explorer to see if it detects the problem.

Also did you try the registry checker in the system information utility tools?
Sub Vadula
Posted on Thursday, January 2, 2003 - 11:06 am:   

It's been a while, but after months of soul-searching and research, I worked up enough courage to reformat my drive and reinstall windows 98. This went through very smooth and I don't have any of the annoying problems I had before. I presume it was some corrupted file.
Not to say that I don't have a new problem- my computer can only see a 15GB of hard drive space on a 20GB drive! I'll start a new thread for that.
Thanks for your help though.
v (Vera)
Posted on Friday, January 3, 2003 - 7:40 am:   

Try running fdisk to see what it reports for partitions and percent usage.

You can do this by booting with your boot floppy. You won't need cd support. At the A:/> prompt type fdisk. You can say yes to enable large disk support if asked. No.4 is the info you want. (Just don't allow any changes, esc. all the way out when your done)

You may have some unused space. Was your drive ever set up with more than one partition? Was there ever another OS on there? WIN NT, Linux?
Posted on Monday, January 6, 2003 - 9:06 am:   

I stand to correct myself. The hard drive is read properly. There are no more problems with the computer after reformatting and reloading OS.

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