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Can't download anymore

Trish's Escape from Hardware Hell Help Board » Software » Internet Related » Can't download anymore « Previous Next »

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Daniel George
Posted on Monday, May 27, 2002 - 1:46 am:   

I have internet Explorer 5
About a week ago I stopped being able to download.Instead of the download prompt I just get a quicktime (the movie player) symbol in the centre of the screen and a blue bar at the bottom of the window indicates that the file is indeed downloading.but when the file has finished the quicktime symbol changes to a broken movie symbol.

The software I am trying to download has nothing to do with movies or Quicktime.I uninstalled quicktime but now I get a window pop up saying...

"error locating object handler
No viewer available
possible location of viewer is......"

And it links me to active X controlers on the microsoft website.and I can't see anything on there that is for handling downloads.

I tried downgrading IE to version 4 and it still did the same,so I upgraded it back to version 5.

I CAN dowload some files no worries but it won't let me download most files.

Any ideas would be really great.


Posted on Monday, May 27, 2002 - 9:51 am:   

you might want to check the properties that windows uses to open files. quicktime may have inadvertently been associated with them. if you are using win 9, you can check the file associations from the view menu and then folder options. from there, you pick file types, and check what is associated with quicktime. if it is associated with your downloads, then you need to reset your settings.
Daniel George
Posted on Monday, May 27, 2002 - 2:40 pm:   

I am no computer whiz,could you please posibly explain where I am to go and what I have to do to correct the problem.

Thank you in advance

Posted on Tuesday, May 28, 2002 - 11:03 am:   

ok, to explain what i said above, say you have a download that has an scr extension such as myapp.scr; *example here*

you open up windows explorer. on the view menu, go to folder options. there are 3 tabs there, you want the one that says files types. you would click that, then go down the list til you found anything scr. you click on it and look to see if anything is associated with it. if it has quicktime associated with it, and it's the wrong one, you just click remove. or if you know more about this, you can click edit, so you can make the change yourself. asscoiate it with media player, or something like that, then media player will be the one to open myapp.scr

that's just an example of what i am talking about. some how, a setting was changed for opening, or should i say, downloading and opening, files. you need to reset the settings. you might also check the properties of quicktime itself to see if it has a check mark on any types of files that you are downloading. if you have more than 1 quicktime, it is possible that quicktime 32, (an older version) is associated with files, but shouldn't be. maybe it needs quicktime 5.02 to play or open the files. then you have to do what i talked about above to force quicktime 5.02 to open instead of quicktime32. i had exactly that happen one time to a pc. had to edit the file type just like above, which is why i use that example.

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