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WindowsXP media player error message!!!

Trish's Escape from Hardware Hell Help Board » Software » Windows NT, 2000 and XP » WindowsXP media player error message!!! « Previous Next »

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Kim Gibbons
Posted on Thursday, August 29, 2002 - 6:52 am:   

Please can anyone help me???

I have windowsxp pro and media player 8.0

My problem is that I can't create my own playlists within windows media player, I keep recieving an 'unspecified error' message and when I click on more information, Microsoft tells me it's error message #80004005, but there isn't any further information to explain what it means or how to correct it. I have scoured the MS knowledge data base which has many articles relating to error message 80004005 but nothing that relates to Windows Media Player. I can't even uninstall/reinstall it as it's the most up-to-date version available and totally embedded in WindowsXP operating system. I have downloaded all the updates/patches/bonus packs but still no joy! Windows media player will only let me play one track at a time, or I could put it on repeat(but that would drive me crazy after while...!!!)

I have even done a complete restore of my system (which was successful, I might add) but the problem still remains, no creating playlists.

Please can anyone offer any advice/ideas of how to correct my problem, or explain what error #80004005 means, or how to get my windows media player to work right??? Thanks in advance
win
Posted on Thursday, August 29, 2002 - 8:51 am:   

mm. that error, as you may have found, is for codecs. if you don't have the right one, you have to download and add them. as far as the playlist, is it giving you an error that it can't play the file you are trying to open in a playlist? but the actual single file by itself can play? just getting this right.

well......... got a question for you.....how much memory do you have, what's the machine cpu speed, have you gone to windows media player download site and downloaded the package that will install all of microsoft's codecs? then, try to get other codecs such as divx. maybe a few more goodies. if one of the songs/movies is in a format that you don't have a codec for, it may be what's giving you the error when it's trying to. until i even see the file, i can't help much more as i don't know which format it's in. microsoft has a sheet on how to determine which you need. in the knowledge base: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q279242 and to note: Microsoft does not support playing .avi files that were created by using the MPEG4 version 3 codec. if that's true, then you may need to use another player that supports it, if it's made with that codec. try to make up a playlist, say, in realplayer, see if it works then. i realize that you may mean songs, but what the hey, it just might be this solution.
Dave R
Posted on Monday, September 22, 2003 - 6:35 pm:   

I'm having the exact same problem -- but it happens with one (local) user account and not the others: existing playlists are gone, and creating a new one results in the Unspecified Error.

It has nothing to do with any specific audio or video files. The files continue to play correctly.

This is a very strange problem.

XP Professional, Media Player 8.0.

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