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Cannot find a device file vxd

Trish's Escape from Hardware Hell Help Board » Software » Windows 3.1, 95, 98 and ME » Cannot find a device file vxd « Previous Next »

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Sue Conley
Posted on Thursday, September 26, 2002 - 3:06 pm:   

I clicked on update from the powerquest scondchance window on my computer.
After the update and restart for some reason windows couldn't find the program. So not being able to use scondchance I uninstalled it using add+remove at the end it said I had to manually delete some files which I didn't make a note of and so I didn't delete them now when I start the pc up just before windows starts I get a message saying

cannot find a device file that may be needed to run windows or a windows application

The windows registry or system.INI file refers to this device file but the device file no longer exists

If you deleted this file on purpose try uninstalling the associated application using its uninstall or setup program

If you still want to use the application associated with this device file try reinstalling that application to replace the missing file
c:\pqsc\program\sc.vxd

I put this file name in find files+folders it came up the file name is invalid
I looked in program files and there was program\sc.vfd so I deleted it.

I can't uninstall the associated application using uninstall or setup program because I don't know where it is and I cant reinstall because it was preinstalled and I don't have the cd. The only cd I have is the one with my restore pack I did put it in and it did not offer me secondchance.
My pc starts after pressing a key and works ok but I would like to get rid of this message every start up please.

My os is 98se
If you are good enough to help me I'am not very technical so could you guide me step by step.

Thank you
Sue
Cecil
Posted on Thursday, September 26, 2002 - 7:39 pm:   

Go to the windows directory find the system.ini file. Double click on it. When it comes up look for a sc.vxd entry and delete it. You may want to do a search so you don't miss it. At the top of the window you'll see the search button, click on it. Then click on find. In the small window type sc.vxd and click on find next. After the entry has been deleted make sure you save it. Restart your computer.
Sue Conley
Posted on Friday, September 27, 2002 - 12:29 pm:   

Hi Cecil
Thank you for your reply
I have looked in the windows directory but connot find the system.ini file.I put sc.vxd in find files and folders said no files can be found.
I will keep looking but what do you mean when you say after the entry has been deleted make sure you save it
win
Posted on Friday, September 27, 2002 - 1:56 pm:   

ah, you have to go in and change your view to see all files such as hidden and system files. what you do, is open my computer, then on the view menu, go down til you see folder options, click it. on the view tab, make sure "display the full path in title bar" is checked, "hidden files; "show all files" is checked, and "hide file extensions for known file types" is unchecked. then hit ok, to save it. then do your search again.

you when windows is loaded for the first time, it sets these as default to hide from users who might unwittingly go thru and delete files it needs, which they don't understand it needs, and therefore cannot run properly.
Cecil
Posted on Friday, September 27, 2002 - 3:23 pm:   

The system.ini file is a readable file. It can be opened with notepad.exe. It should already be associated with nopepad.exe. Just double click on the system.ini file and it should open. Once you delete the sc.vxd entry, it must be saved just like any other text.
You can do as Win suggested or go to run on the start menu and type winfile and press ok. Go to the windows folder and find system.ini (it wont be hidden this way. Double click on system.ini and delete the entry. Then save
Sue
Posted on Saturday, September 28, 2002 - 12:23 pm:   

Hi Cecil
At last I have found the system.ini file I opened it but there is no sc.vxd entry.
But in the message at startup it says.
The windows registry or system.ini file refers to this dvice file but the device file no longer exists.
So is part of secondchance still on my pc trying to use this file on startup?
Cecil
Posted on Saturday, September 28, 2002 - 1:19 pm:   

Most programs leave entries on your computer after removing them from your system. For the most part it does no harm, but in your case it left a load or run entry. This too doesn't do any harm and it's common to see this problem. The system.ini is the most common file to find these entries. So my next question is, once you opened the system.ini file did you do a search for the sc.vxd entry? Sometimes you can just flat miss an entry when your just looking.
If your sure it's not there, then try the win.ini file. It's in the same folder as system.ini and you open it the same way and delete the entry the same way.
There is another area to look at, but I'll just wait for your results so far.
Sue
Posted on Sunday, September 29, 2002 - 3:15 am:   

Hi Cecil
I found it.
Thank you very much that sorted the problem out
Cecil
Posted on Sunday, September 29, 2002 - 5:21 am:   

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