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Windows ME improper shut down

Trish's Escape from Hardware Hell Help Board » Software » Windows 3.1, 95, 98 and ME » Windows ME improper shut down « Previous Next »

Author Message
Dan K.
Posted on Tuesday, April 22, 2003 - 9:55 am:   

Most of the time when i shut down my computer, instead of powering off, it will either hang with the power on, or it will restart. Sometimes it does shut down properly, but not very often. I have a Gateway, Pent. IV, 128 mb RDRAM. I have talked to several gateway people about this but they have no idea. I don't know when this started because i usually keep my computer on all the time. Any ideas?

Big Guy
Posted on Wednesday, April 23, 2003 - 10:33 am:   

Try running the Windows Update and seeing if there are any service packs to install. For Windows 98, they have one or two shut down service packs, but I'm not sure about ME.
Dan K.
Posted on Wednesday, April 23, 2003 - 1:27 pm:   

I've run windows update several times and there are no service packs.
Posted on Friday, April 25, 2003 - 10:05 am:   

In Win Me this is usually due to a device driver or system driver not terminating properly at shutdown. The software is easy to determine by running msconfig from START>RUN click on the startup tab and uncheck boxes one at a time rebooting each time until you find the software that hangs the computer. A hardware driver on the other hand, might require you to open the computer and remove peripherals such as sound card and modem or NIC. Which will, if your system is still in warranty, will void the warranty.

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