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Trish's Escape from Hardware Hell Help Board » Software » Windows NT, 2000 and XP » UNINSTALLING FROM WINXP « Previous Next »

Author Message
Les Watson
Posted on Friday, June 20, 2003 - 11:39 am:   

Can anybody help - I am trying to uninstall my digital camera (Oregon - Scientific model)from my computor running winXP. When the camera was installed apparently it did not install properly. Now when I go to Control Pannel and try to remove the camera all it wants to do is try and re-install it, but it will not as it is not compatable with XP. The company have download to me some updated drivers but they have informed me that I have to uninstall first to be able to use the new drivers.
Posted on Friday, June 20, 2003 - 7:06 pm:   

Assuming the Camera has a USB interface or similar you might have to boot up in safe mode with administrator priviledges to uninstall the old software, I ran into this a while back with an Intel Web camera not XP compatable with out a driver patch I had to purchase. That is what they recommended. So I did it and it worked. So I bought a logitech. LOL.
Les Watson (Unregistered Guest)
Posted on Saturday, June 21, 2003 - 5:59 am:   

Followed your advise but without success. I appear to still get the camera showing on the control panel in the " add/remove " section. Any other ideas would be appreciated
E.S. (Unregistered Guest)
Posted on Saturday, June 21, 2003 - 6:23 pm:   

Do a search for the DLL's in windows that pertain to the camera in question, but be careful as the y may not be easily identified by name. Than once you have found the offending drivers you should be able to safely delete them. This will allow you to install the updated drivers. You should try an install with the camera detached from the system, after that step is completed than you can plug the camera in.

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