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Problem with AOL 9.0 optimized

Trish's Escape from Hardware Hell Help Board » Software » Windows NT, 2000 and XP » Problem with AOL 9.0 optimized « Previous Next »

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Posted on Thursday, October 2, 2003 - 8:19 am:   

I am running AOL 9.0 Optimized for broadband and I keep getting an AOLNySEV.exe application error, so I got a copy of the 9.0 software and installed another copy onto my HD using the upgrade option. When I tried to uninstall the old version from control panel, another window pops really quickly and disappears and I now I can't uninstall ANY version of AOL on my PC. I also tried to click on the uninstall file within AOL's folders and then I get an AOLunins_us.exe app error. Is there any way to manually remove all AOL's from my system? I can't find any contact info to AOL.
My last resort is to just delete the folders off the drives and hopefully reinstall the software and hope for the best.

THanks in advance!
Posted on Thursday, October 2, 2003 - 5:52 pm:   

Since AOL software has decided to go belly up on you, you can delete the folder but you might want to remove all traces of AOL from the registry before reinstalling such as it is.
Posted on Friday, October 10, 2003 - 8:04 am:   

I installed norton systemworks and ran that to try to fix any aol straggler files on my system. Then I deleted all copies of AOL software on my system. Then I reinstalled AOL 9.0. I still get the problem with the control panel's uninstall not allowing me to follow thru with aol uninstall and the aolnysev.exe error.
Does anyone know of a free reg cleaner utility that I can use to delete all references to aol in my registry? I am planning to manually delete the aol folder again and then run a reg cleaner utility to rid aol completely. AOL tech support said that the nature of aol installations require the software to add aol and common files at various locations throughout the system which may cause problems with other software.

Thanks in advance.
Posted on Friday, October 10, 2003 - 7:40 pm:   

RegCleaner used to be a free registry tool from You might find it from a google search from a cached web page or something.

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