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Windows XP Pro has error at login and...

Trish's Escape from Hardware Hell Help Board » Software » Windows NT, 2000 and XP » Windows XP Pro has error at login and restarts after idle « Previous Next »

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Adam
Posted on Saturday, October 4, 2003 - 10:55 am:   

i have windows xp pro and when i log in it says windows has recovered from a serious problem and i send report and it comes up again and again then when im on my computer its fine but when i leave it idle for about 10 or 15 mins it just reboots. this is the error message description i got:
Error code 0000000a, parameter1 7fffffff, parameter2 00000002, parameter3 00000001, parameter4 804edceb.

tell me if you dont think that is the right error description and ill try to find a different one but please help this is very annoying
E.S.
Posted on Saturday, October 4, 2003 - 7:58 pm:   

Yeah, thats one heck of an error, this computer wouldn't happen to be part of a network Domain would it? If not list the complete BSOD if you can. If you see this bit 0X0000000A
IRQL_NOT_LESS_OR_EQUAL
A process attempted to access pageable memory at a process internal request level (IRQL) that was too high. A process can access only objects that have priorities (IRQL) equal to or lower than its own. A device driver using improper addresses usually is the cause of this error.
Adam
Posted on Sunday, October 5, 2003 - 2:46 pm:   

no its not part of network domain but its part of my home network if that makes a difference, i dont know what you mean by BSOD, but the i followed something on an internet group that said to turnoff restart on system error or something like that and i did and it came up with the blue screen of death saying something about 0X0000000A
IRQL_NOT_LESS_OR_EQUAL, i wrote down the error code it gave i think it was 0x0000000a (0x7fffffff, 0x00000002, 0x00000001, 0x804e414e)

i dont know if that helps
E.S.
Posted on Sunday, October 5, 2003 - 4:37 pm:   

BSOD= Blue screen of Death. From what you have listed as the error you probably have a driver problem as stated above in my previous post but isolating the device is tricky as this might involve removing devices from device manager or physically removing them from the computer all together. Start with un-needed stuff like sound for instance or a modem you have installed but no longer use. I just had this problem a few days ago and the culprit was a duffed video driver.
adam
Posted on Monday, October 6, 2003 - 6:41 am:   

Alright thanks very much, ill see what i can do, could it be a program too?
E.S.
Posted on Monday, October 6, 2003 - 8:54 am:   

Yes, it could be a program that is incorporated with a driver such as "Nvidia's Driver Helper" with Nvidia Video cards or if you have a Creative Live/Audigy sound card, the applet that is launched at boot to select the audio modes.
adam
Posted on Monday, October 6, 2003 - 4:26 pm:   

do you think that you can make out a list for me to try first, second and third and so on
E.S.
Posted on Monday, October 6, 2003 - 8:39 pm:   

It's mostly trial and error especially with hardware/software problems. XP is smart enough to not load a driver for hardware that doesn't exist in the system but sometimes the software might try to load anyway. Some information on the system would definitly help in this regard.
adam
Posted on Wednesday, October 8, 2003 - 3:50 pm:   

alright i started the computer with 1 cdrom, 1 hard drive, 1 floppy, a video card, and onboard sound, and still got the error but i looked farther in at the event viewer on xp. it shows 2 errors the first is a sytem error at it read:

Error code 0000000a, parameter1 7fffffff, parameter2 00000002, parameter3 00000001, parameter4 804edceb.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

the second error it said DCOM in the source box it read:

DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service ImapiService with arguments "-Service" in order to run the server:
{520CCA63-51A5-11D3-9144-00104BA11C5E}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

do you have any suggestions?
E.S.
Posted on Friday, October 10, 2003 - 7:29 pm:   

DCOM can be a bad thing with XP and is rarely ever used if at all. Check out http://grc.com/default.htm for more info on DCOM and it's problems. As far as the first error goes it is telling you exactly what the Blue screen tells you. Once again without any system info it's a guessing game.
adam
Posted on Saturday, October 11, 2003 - 3:42 pm:   

i know you are probably sick of me by now but i was searching through event viewer and found a different event that im positive it is whats happening. it is under the information type and it says 'save dump' under the source category. it reads:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x7fffffff, 0x00000002, 0x00000001, 0x804edceb). A dump was saved in: C:\WINDOWS\Minidump\Mini101103-53.dmp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

im really sorry for keep bugging you but please can you try to help me somemore
Adam

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