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Can't Right-Click Desktop

Trish's Escape from Hardware Hell Help Board » Software » Windows 3.1, 95, 98 and ME » Can't Right-Click Desktop « Previous Next »

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Apacheblue (Apacheblue)
Username: Apacheblue

Registered: 8-2003
Posted on Monday, December 1, 2003 - 5:13 am:   

Wdws.98se, 512MB RAM, 10GB free drive space, no viruses, no adware, no spybot, etc.. When I right-click the desktop to open a menu, I get the hourglass. After a period, I press Ctrl+Alt+Del to see the Task Manager. In Task Manager it states "Explorer(not responding)". Sometimes other utilities in Control Panel will open and show "not responding". I have already scandisk, defrag, SFC.exe and run the utilities and test in Safe Mode. Nothing has helped yet. Any suggestion? Thanks.
E.S.
Posted on Tuesday, December 2, 2003 - 8:48 pm:   

Explorer not responding problems can often be caused by some offending software or driver. What kind/type computer is it and what drivers are installed.
Apacheblue (Apacheblue)
Username: Apacheblue

Registered: 8-2003
Posted on Wednesday, December 3, 2003 - 5:19 am:   

The brand of machine is Gateway. I do not know the driver information. The folder with drivers, as expected, has a long listing of drivers with the usual abbreviated, unrecognizable names. What would I be looking for to answer your question? THANKS.
E.S.
Posted on Wednesday, December 3, 2003 - 12:17 pm:   

Video drivers \ chipset drivers and that sort of thing. As well as DVD video processing software such as Power DVD would/might be helpful as well. Since it is Win98SE you might also consider uninstalling any software that may have been installed at the time the problem started happening.

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