| Author |
Message |
Bill Lockwood
| | Posted on Friday, June 2, 2000 - 12:27 am: | |
Help!
Whenever I open Ie5 I get an invalid page fault message in module shell32.dll at 0167:7fcb 1946. What does this mean? Netscape works,but Ie5
doesn't. I ran the system file checker tool on windows & then the Ie repair tool to no avail.
Will deleting the SHELL32.dll & re-installing from the CD solve my problem? Anyone know what this means?(other than $60@hr for getting this un-hosed) |
Adam Emswiler (Abe)
| | Posted on Friday, June 2, 2000 - 6:31 am: | |
I suggest going to Microsoft's web-site and searching the Knowledge Base (you'll have to use Netscape of course).
With the hits I received, there are a few possibilities that could cause this depending on the software you have installed.
Fixing these types of problems in the past, I usually see a software program overwrite the shell32.dll file with an older version that is incompatible with IE5. I usually extract the shell32.dll file from the IE5 cabinet files and compare the file versions of both the old and the new ones. If a difference is found, I make a copy of the old one (located in c:\windows\system) and copy the new file to that location and then attempt to start IE5 again. **Information on the extract command can be found on Microsoft's web-site as well.
If this doesn't help, give us some more information regarding your computer (i.e. when did you notice the problem, operating system and version, type of machine, etc..) |
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