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Emm386 problem.

Trish's Escape from Hardware Hell Help Board » Software » All Other Software » Emm386 problem. « Previous Next »

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Posted on Thursday, July 20, 2000 - 11:16 pm:   

dont know if this is a software or hardware problem and do not know what it is .
when i turn off my computer I get a error that reads,
emm386 has detected error #a`9 at memory address 00B8:4898 press enter to reboot so info will not be lost.
what does this mean, I looked all over the net and whent to book stores to finde books can not find it
Can somone help please!thank you.
Posted on Friday, July 21, 2000 - 12:01 am:   

have you tried swapping out the ram?
Posted on Friday, July 21, 2000 - 12:22 am:   

yes, tried swapping and still there.
next step is to have my ram tested but????
Danny Albers (Danny)
Posted on Friday, July 21, 2000 - 5:16 am:   

Does this error occur on boot up, or while the system is in use?

Also, this error could be the result of a cache problem, test it by disabling the cache in you system setup. Your system will run much slower while the cache is disabled.

If you have the option of disabling L1 and L2 or (depending on your system) the internal or external cache seperatly, disable on cache type then the other. Let us know what this turns up.

Please also let us know the CPU, Mainboard, and type and amount of ram.

Also, what operating system is generating this error?
Posted on Friday, July 21, 2000 - 3:42 pm:   

Technet is available on the internet at Microsofts' site. Copy the message exactly and if you can get online, go to the "support" site. If not use a friends to look up the message.

I would probably also state that it is a possible ram problem. Boot to safe mode and see if you get the error "himem has detected unreliable memory" error message. And of course this is if you can boot.
Danny Albers (Danny)
Posted on Friday, July 21, 2000 - 10:10 pm:   

I checked out the microsoft knowledge base, found a few for error code 6, but not nine. Tried both Windows 95 and 98 searches.

I doubt the ram is actually faulty since he did change it, and the same error occured, which makes me suspect cache.

Could also be many other things, virus damage, failing mobo, tsr's, who knows?

Hopefully he posts his mainboard, cpu and ram config soon, also dont even know what os he is using, could be dos 5 for all I know.

Might also want to try disabling shadowing, or other cmos features, this could also cause it.

It smacks of one of those problems you could fix on the bench in about 20 minutes, but takes days on a message bbs ;)
Posted on Friday, July 21, 2000 - 11:13 pm:   

thanks to all, I found the problem!
I took my pc 100 down to the store where i got it and and had it tested one of the 64 meg's was a
pc 133, and my motherbord did not support it and all my other memmory was pc 100.
the tag on it said 64 megs pc 100, so look or maybe have it tested befor leaving the store.
thanks for all the input.
I will bookmark this page.
Danny Albers (Danny)
Posted on Saturday, July 22, 2000 - 6:11 am:   

Im glad its fixed,

I heard of PC66 being labeled and sold as PC 100, but whoever makes this stuff, sure got it backward. LOL

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