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Cannot access two financial investmen...

Trish's Escape from Hardware Hell Help Board » Setup and Configuration » All the Rest » Cannot access two financial investment institution urls « Previous Next »

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Patrick Bryan
Posted on Monday, May 26, 2003 - 5:55 pm:   

Two months ago I suddenly was unable to access the urls of my two financial investment sites where I have accounts (I get the "page cannot be displayed message"). I'm using Windows 98 and IE 6.0. Last week I installed a new HD (C) as the master and suddenly I could access these urls again. Yesterday I copied my data files from the old HD (D) to the new HD (C) and reformatted the old one, which I will use as a backup. Now I'm unable to access the urls again. I've checked the security settings and everything seems to be OK. But I'm unable to get to these two sites. I can get to Merrill Lynch (where I don't have an account) no problem; but Vanguard and Fidelity, I can't access. Does anyone have any idea what I might do to remedy this?
Posted on Monday, May 26, 2003 - 11:11 pm:   

When you copied the files over to the new drive, you probably over wrote something in the DNS Cache. Try Clicking on Start>Run>Type: ipconfig/flushDNS then click O.K. It may work and than it may do absolutely nothing but it is worth a try. If you can ping the I.P. from Command Prompt than you will know the problem is somewhere on your end.
Patrick Bryan
Posted on Tuesday, May 27, 2003 - 12:36 pm:   

E.S.: When i try the Start>Run>:ipconfig/flushDNS i just get the "X cannot find file----" message. How do i "ping" the I.P. from Command Prompt?
Posted on Tuesday, May 27, 2003 - 8:44 pm:   

At the command prompt C:\ping www."the web address here".com without quotes and press enter.
as for the flush DNS try ipconfig flushdns without the slash.
Posted on Tuesday, May 27, 2003 - 8:47 pm:   

you didn't put in the : before ipconfig I hope.
Patrick Bryan
Posted on Wednesday, May 28, 2003 - 12:48 pm:   

Tried pinging my I.P. and that failed, so that means the problem may be with my I.P.?
And, i ran ipconfig flushdns but that did nothing as well. Is there anything else I might try?
Posted on Thursday, May 29, 2003 - 8:15 am:   

Your IP is probably OK since you are able to access other web sights. Do you have cookies enabled?
Patrick Bryan
Posted on Thursday, May 29, 2003 - 12:18 pm:   

Yes, cookies are enabled and Privacy is set at Low. Am I out of options?
Posted on Saturday, May 31, 2003 - 4:45 pm:   

I can't think of anything else to try other than a repair of I.E.6. Which you can acomplish through the add/remove programs in control panel.

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