After the program was installed and launched I was greeted by a very nicely done GUI consisting of 2 panels, on the left panel is a listing of
AMIDiag's main functions consisting of System Information, Diagnostics, Trouble Ticket, Interactive Diagnostics and Additional Tools.
System Information System Information provides detailed hardware
and software system information for the following items: See
Figure 4.
• ACPI • BIOS • CDROM/DVD • Driver • Drives • Floppy • Hard Disk • IDE • Internet Info • Keyboard
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• Memory • Modem • Motherboard • Mouse • MultiMedia • Network • OS Information • Parallel Ports • PCI • Printer
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• Process • Processor • Resource • SCSI Misc • Serial Ports • System Files • USB • Video • Zip/Ls120
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Figure 4. AMIDiag 2 System Information
Diagnostics Allows you to test various system
hardware and configuration environments. For each of these tests, two
different levels are provided. Basic diagnostics tests all the common or
regular features and Extended diagnostics tests dig a little deeper to any
special features of the device. The diagnostics can also be remotely
administered. See Figure 5.
AMIDiag provides
diagnostics for the subsystems shown in below.
• AGP • Audio • CDROM/DVD •
Floppy • Hard Disk • Memory • Modem |
• Networks • Parallel Ports • Processor • Serial Ports • Third Party CDM Compliant Tests • Video • Zip/Ls120 |
Figure 5. AMIDiag 2 Diagnostics
Trouble Tickets Trouble tickets are used by much of the technical support industry to help diagnose problems when it is not possible for the technician to be physically in front of the computer. The more they know about the
system, the easier it is to troubleshoot the problem.
AMIDiag provides a Trouble Ticket generator. The AMIDiag Trouble Ticket generator will
create an HTML and XML file containing all system information, results from the System
Diagnostics, and the Interactive Diagnostics. The information can be accessed by a user and
sent via email to a system administrator, product manufacturer, and so on.
Interactive Diagnostics These tests diagnose the devices that need your interaction and response to
what is seen or heard as the tests are conducted. They
include mouse, keyboard, video and audio. See Figure 6.
Figure 6.
Interactive Diagnostics
Additional Tools The user can execute some of the common
Windows tools from within AMIDiag for Windows, with the click of a button. There are ten
default Additional Tools Icons.
• AMIDiag Log Viewer • Backup Manager • Disk Cleanup • Dr Watson • Explorer |
• MS SysInfo • Performance • Program Manager • Registry Editor • Task Manager
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Each of
these main functions can be clicked and opened to show the Tree version of what is displayed on the right.
Upon clicking on one of the left icons the result is than displayed on the panel on the right, simple
enough...
Installation |
e-machine
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